My Enertion Raptor is not turning on

Did you put your board away in working condition, pick it up a few days later and it won’t turn on?

This can happen for a number of reasons:

Your battery is dead- Charge it!

You board has a hardware failure, this could be due to water damage, excessive battery drain or a fault which we cover under warranty.

You should first try charging the board for a few hours to try to revive it.

If that does not work, you should open the enclosure and unplug the battery from the electronics as a safety measure. Follow this guide for help

You should then complete a Service Request for next steps.

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