My Enertion Raptor is not charging

Is your Raptor not accepting charge anymore?

Some symptoms of this are as follows:

Charger is has no light when plugged into the wall

Charger stays green when plugged into the wall and the board

Possible problems:

If the charger is green and does not turn red when plugged into the wall and board, then the problem is the Etray in the board

If the charger is not showing any light at all, the charger is to blame.

Please contact our support line by filling out this service request form. Please be as specific as possible with the faults so we can solve this problem for you as soon as possible!

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