Explanation of Segway Error Codes

The error codes on Segway e-scooters aren’t that easy to find and sometimes can mean different things. I’ve added a list of most common error codes we see on Segway’s that pass our Service Center. The error codes below are for the Segway ES1, Segway ES2 and Segway ES4.

● 10: The communication of the control panel and the dashboard is abnormal, check the cable connected.

● 11: Abnormal motor phase current, check control board

● 12: Motor phase current B abnormal, check control board

● 13: Motor phase current C abnormal, check control board

● 14: Throttle not working properly, check electric throttle, dashboard and connected cable

● 15: Abnormal brake hall, check electrical panel and connected cable

● 16: Battery change MOS abnormal, check control board

● 17: External battery change MOS abnormal, check control board

● 18: Abnormal motor aisle, check motor, control board, cable connected.

● 19: Battery voltage is abnormal, check battery, control card, cable connected.

● 20: External battery voltage is abnormal, check battery, control card, cable connected.

● 21: Battery communication failed, check battery, control card, connected battery cable

● 22: Battery code failed, replace battery

● 23: Default battery serial number, replace battery

● 24: Abnormal system voltage test, check control board

● 26: Flash saving error, check control panel

● 27: Control code error, change control board

● 28 : Short-circuit in the bridge of the motor conductor.

● 29: Short-circuit in the bridge of the motor conductor.

● 39: Abnormal battery temperature sensor, replace battery

● 40: Abnormal control panel temperature, check control panel

● 41: Abnormal battery temperature, replace external battery

● 42: External battery communication error, check external battery, control card, cable

● 43: External error in the battery code, replace external battery external battery

● 44: The external has a predetermined serial number, change the external battery

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